Orders will be shipped via UPS, Fed Ex, USPS, or common carrier. Buyer will be responsible for all shipping costs unless expressly otherwise agreed upon in writing by Irrigation Design & Construction, LLC.
No merchandise may be returned without prior authorization and issuance of a return authorization number from IDC. Credit will be based on invoice price. A restocking fee of 20% (twenty percent) will be assessed on all returned goods unless a return occurred due to IDC’s error. Returned goods shall be shipped prepaid by Buyer and received in resalable, new condition before credit will be issued. All returns are subject to inspection by IDC. Buyer will be billed for any freight charges incurred by IDC unless pre-approved by IDC and/or returned due to an IDC error. No returns are accepted after 60 days.
All products are subject to the warranty conditions set forth by the manufacturer. Neither IDC nor its employees provide any warranty, expressed or implied, other than those imposed by law.
Starting a new project and want to make sure you’re getting the best system for your money? Looking to retrofit an existing greenhouse or grow room? We’ve got you covered every step of the way from design and engineering to construction and installation.
Existing customers can use this form for any support requests or questions.
Business Hours: M-F 7:00 AM – 5:00 PM
Saturday 7:00 AM – 12:00 PM
Phone: (831) 228-8002