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No merchandise may be returned without prior authorization and issuance of a return authorization number from IDC.
Credit will be based on invoice price.
A restocking fee of 20% (twenty percent) will be assessed on all returned goods unless a return occurred due to IDC’s error. Returned goods shall be shipped prepaid by Buyer and received in resalable, new condition before credit will be issued.
All returns are subject to inspection by IDC. Buyer will be billed for any freight charges incurred by IDC unless pre-approved by IDC and/or returned due to an IDC error.
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